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Frequently asked questions (FAQ)

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We organise trekking and high altitude expeditions across Europe, Asia, Africa, the Americas and Antarctica.

We offer experiences ranging from beginner-friendly to highly technical. This will be noted on the trip information page. We’ll always be honest about what’s required.

You don’t need to be an elite athlete, but you do need the right preparation appropriate for the trip you intend to do. General guideline: • Beginner treks: Ability to walk 6–8 km with a daypack • Intermediate climbs: Hiking 10–12 km with altitude exposure • Technical climbs: Strong cardio base + prior mountaineering skills • High-altitude routes: Mental resilience and steady endurance We’ll provide training guidance for each trip.

Each itinerary clearly lists inclusions, but generally: • Local guides • Airport transfers • Accommodation • Permits and park fees • Most meals • Technical equipment (if stated) • Group gear, safety gear, and communications equipment Exclusions typically include: • International flights • Travel insurance • Personal gear • Tips/gratuities Your trip notes will specify exactly what’s included.

Small and intentional. Most groups range from 6–12 travellers, depending on the destination. Technical climbs may run with 2–4 participants for safety.

Absolutely. More than 60% of our travellers come solo. You can share accommodation (twin-share) or request a private room upgrade (where available).

Each trip comes with a full equipment checklist, tailored to altitude, weather, and technical requirements. If you’re missing anything: • We advise on good brands • We offer rental options for selected items • You can request a gear check before departure

Yes — travel insurance is mandatory for all our adventures. For high-altitude or technical climbs, it must include: • Emergency evacuation • Helicopter rescue • High-altitude trekking/climbing coverage We can recommend suitable insurers.

Your booking confirmation outlines the exact cancellation policy. Generally: • Deposits are non-refundable • Balance payments follow a staged cancellation schedule • You may transfer to another trip (subject to timing and availability) Travel insurance can cover unexpected cancellations.

Will be required. Due to changes in travel documentation regulations, please ensure your passport is valid well beyond the time of the expedition. Some countries now require six months validity beyond the date of your return travel. You will also be responsible for any visa requirements.

We build contingency days into most itineraries. If the weather prevents an ascent or summit: • Safety comes first • We adjust plans where possible • We provide alternative activities if needed • No summit is ever guaranteed — that’s mountaineering

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